Sybill
AI sales assistant that records calls, writes follow-ups, and auto-fills the CRM for reps.
why this verdict
Cancel it — switch to Fireflies.ai
Fireflies.ai now covers the same core job on a free tier, so the $60/mo is optional.
- A named launch, not a vibe named, unlinked
- Microsoft Copilot for Sales and Salesforce Einstein now auto-log calls and update CRM fields for free. Microsoft, March 12, 2025 — no announcement link recorded yet.
- How much of the job it covers all of it editorial call
- The whole core job — the thing the subscription was actually for.
- Is there a free way to do it? yes
- 1 of 3 listed replacements have a usable free tier: Fireflies.ai.
- What the call is worth $720/yr
- $60/mo at the entry paid tier — $720 a year per seat.
- Threatened by
- Microsoft
- Since
- March 12, 2025
- List price
- $60/mo
- Per year
- $720
The backstory
Sybill records sales calls across Zoom, Teams and Google Meet, then drafts follow-up emails and pushes notes into Salesforce so reps skip manual data entry. That was a genuine time-saver when CRMs did none of this themselves. Now Microsoft and Salesforce ship the same call transcription and auto-logging directly inside the tools reps already have open, at no extra per-seat cost. A thin AI layer sitting on top of someone else's calendar and CRM is exactly the kind of feature big platforms absorb first.
Escape hatches
switching could free up $720/yrDeeper revenue intelligence with call analytics and coaching
gong.io open_in_newGeneral meeting transcription with a generous free tier
fireflies.ai open_in_newConversation intelligence now bundled inside ZoomInfo
chorus.ai open_in_new1 of 3 replacements have a usable free tier.