Freshdesk

support_agent Support · $15/mo

SURVIVED

Helpdesk with AI agent Freddy.

gavel

Verdict: SURVIVED

The AI came for it and missed. The moat — workflow, data, taste, or trust — held.

Threatened by

OpenAI

Since

Mar 14, 2024

Price

$15/mo

bolt What replaced it

OpenAI — RAG support bots

Suite breadth keeps it defensible.

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