L 
LiveChat
Priced per human agent, in an era of fewer human agents.
KINDA
why this verdict
Downgrade — pay for the workflow, not the AI
Tidio covers the headline feature free, so the $24/mo is now paying for the workflow around it.
- A named launch, not a vibe named, unlinked
- AI deflection reduced the number of chats humans handle. OpenAI, May 13, 2024 — no announcement link recorded yet.
- How much of the job it covers headline only editorial call
- The headline feature, but not the workflow, data or integrations around it.
- Is there a free way to do it? yes
- 1 of 2 listed replacements have a usable free tier: Tidio.
- What the call is worth $288/yr
- $24/mo at the entry paid tier — $288 a year per seat.
Reason composed from the fields above missing: announcement linked recorded: free replacement listed recorded: two or more escape hatches
- Threatened by
- OpenAI
- Since
- May 13, 2024
- List price
- $24/mo
- Per year
- $288
The backstory
LiveChat charges per seat for human chat support. If a model deflects half your tickets, you need fewer seats — the pricing model is directly exposed to the technology. LiveChat responded with its own AI products, but the core business is structurally short the trend.
Escape hatches
switching could free up $288/yr C 
Chatbase Doc-trained deflection.
chatbase.co open_in_new T 
Tidio Free tier with AI replies.
tidio.com open_in_new1 of 2 replacements have a usable free tier.