add submit a casualty
arrow_back the death list
A Ada logo

Ada

support_agent Support · free tier
SURVIVED

Enterprise AI customer service.

gavel
Verdict: SURVIVED

The AI came for it and missed. The moat — workflow, data, taste, or trust — held.

Threatened by
OpenAI
Since
Mar 14, 2024
Price
free
Category
Support

bolt What replaced it

OpenAI — Assistants API

history_edu The backstory

Enterprise automation and analytics keep it ahead.

Agree with the verdict? Cast a vote. visit ada.cx open_in_new

More Support casualties