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Twenty

contacts CRM · free tier
NOT REALLY

An open-source CRM built as a modern alternative to Salesforce.

NOT REALLY

why this verdict

Keep it — OpenAI has not replaced it

OpenAI's version overlaps, but does not finish the CRM job, so this one is still worth keeping open.

A named launch, not a vibe named, unlinked
AI-native CRMs and incumbents adding Copilots. OpenAI, March 1, 2025 — no announcement link recorded yet.
How much of the job it covers not the job editorial call
Parts of it. The job still needs the tool to get finished.
Is there a free way to do it? yes
1 of 2 listed replacements have a usable free tier: Attio.
What the call is worth nothing to cancel
No paid entry tier tracked, so there is no subscription to cancel.
Reason composed from the fields above missing: announcement linked recorded: free replacement listed recorded: two or more escape hatches
Threatened by
OpenAI
Since
March 1, 2025
List price
free
Per year
—

The backstory

Twenty is what happens when developers decide the CRM should be self-hostable and look like Notion. Its bet is that AI features are becoming table stakes everywhere, so the differentiator moves to data ownership, extensibility and not paying per seat forever.

Escape hatches

1 of 2 replacements have a usable free tier.

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