L 
Lorikeet
AI support agent for complex regulated workflows in fintech and healthcare.
NOT REALLY
why this verdict
Keep it — Anthropic has not replaced it
Anthropic's version overlaps, but does not finish the support job, so this one is still worth keeping open.
- A named launch, not a vibe named, unlinked
- Intercom Fin and Zendesk AI bundling resolution agents into helpdesks companies already own. Anthropic, July 22, 2025 — no announcement link recorded yet.
- How much of the job it covers not the job editorial call
- Parts of it. The job still needs the tool to get finished.
- Is there a free way to do it? paid only
- 3 replacements listed, all paid.
- What the call is worth nothing to cancel
- No paid entry tier tracked, so there is no subscription to cancel.
Reason composed from the fields above missing: announcement linked missing: free replacement listed recorded: two or more escape hatches
- Threatened by
- Anthropic
- Since
- July 22, 2025
- List price
- free
- Per year
- —
The backstory
Lorikeet went after the support conversations that generic bots handle worst: cases with real consequences, where the agent must follow a compliance procedure, check several systems and get it exactly right. It models support as a workflow graph rather than a retrieval chatbot, which is why it is trusted in financial services. Competing with a bundled feature is hard everywhere except where being wrong is expensive, and that is precisely the segment it chose.